Why Is My Heat Pump Running But Not Cooling Properly?

Your heat pump is likely running but not cooling because of one or more common issues: a dirty filter, low refrigerant, a miscalibrated thermostat, blocked outdoor unit, or a clogged condensate drain. Our Dayton, OH technicians routinely check these during tune-ups, including refrigerant levels, thermostat calibration, filter service, coil cleaning, and electrical connections.

Quick checks:

• Replace or clean the air filter.
• Clear leaves/debris around the outdoor unit (2–3 feet).
• Set thermostat to Cool and verify temperature setpoint.
• Look for water around the air handler (possible drain clog).

Updated: 2025-12-29

Need help in Mason, OH? Call (326) 356-0025 or book online.